Everything you need to know about using DIYBuddy AI. Can't find the answer you're looking for? Get in touch and we'll be happy to help.
DIYBuddy AI is an AI-powered assistant that helps you plan and understand small DIY, repair, maintenance, and home improvement projects. You can ask questions about tools, materials, steps, preparation, and general project guidance.
No. DIYBuddy AI provides general informational guidance only. It does not replace qualified professionals such as electricians, plumbers, gas engineers, structural engineers, or licensed contractors.
For electrical, gas, structural, plumbing, or high-risk work, always consult a qualified professional.
Yes. DIYBuddy AI is designed to explain things clearly and practically, making it useful for beginners who want to understand a project before starting. You can ask follow-up questions if something is unclear.
You can ask about home repairs, DIY project planning, tool selection, materials, preparation steps, common mistakes, safety considerations, maintenance tasks, and practical improvement ideas.
DIYBuddy AI can suggest common tools and materials based on the project details you provide. However, requirements may vary depending on your property, product specifications, local regulations, and the actual condition of the job.
Always check manufacturer instructions and professional guidance where needed.
AI responses are generated based on the information provided and may not always reflect the exact conditions of your home, materials, tools, or local building regulations.
Always use your own judgement, follow safety instructions, and consult a qualified professional when needed.
Chat tokens are used to interact with the AI assistant. Each message or chat interaction may use a set number of tokens. You can purchase token packages or use a flexible pay-as-you-go option, depending on the pricing options available on the website.
Some features may require an account, especially when purchasing and using chat tokens. Your account helps keep your token balance, purchase history, and access to the chat service connected to you.
Refunds may be considered on a case-by-case basis for eligible situations, such as duplicate payments, technical issues, accidental charges, or unused tokens within the refund period.
DIYBuddy AI is not an emergency service.
If you are dealing with a dangerous situation such as gas leaks, electrical faults, flooding, fire risk, structural damage, or anything that may cause injury or property damage — stop immediately and contact a qualified professional or emergency service.
We take privacy seriously and use reasonable measures to protect account, payment, and website usage information.
You can contact us through the Contact page if you need help with your account, chat tokens, technical issues, billing questions, or general platform support.
